16
Aug 25

Selling #2: The Agent

In boom times almost anyone will do, properties will pretty much sell themselves. During a bust no agent will be any good. It is every other time where the value of your agent comes into play, especially at the fringes of a changing market. They can be instrumental in launching your development in the early stages of a rising market or completing those final sales that deliver you a profit during the flattening inevitable before a downturn.

Developers in small scale house and land developments typically engage the services of a professional real estate agency. Some smaller agencies will have agents that primarily deal with new subdivisions. Larger agencies often have dedicated project marketing teams focusing exclusively on new subdivision projects.

Experienced developers with a pipeline of projects often bring real estate sales people in-house. The reasons for in-housing agency is to reduce total commission payable and have more control over the selling process. The individual agent may end up getting the same per property commission, but there will be no agent head office brokerage fee payable which ranges from 30–50% of total commission. Control is about brand exposure, brand protection and marketing consistency — elements more important for large developers and large projects.

I advocate to maximise profitability, focus on generating the highest income rather than shortcutting sales costs. At least for your first few projects you should use a professional real estate agency and harness their experience, exposure and branding to sell down your development. If are a real estate agent come developer then don’t underestimate everything else you have to do besides selling, and go hire someone else to do the selling.



Andrew Crosby
+64 21 982 444
andrew@xpectproperty.com




14
Aug 25

Selling #1

“To my real estate agent, Chernobyl is a fixer-upper.”

Yakov Smirnoff

Income represents just a few lines on our financial feasibility but unless you can sell your product and generate the income you won’t have a project nor any profit. Selling a new house and land development is quite different from selling existing real estate. Most likely you will want (need) to sell sections or house and land packages in advance of completing construction to secure funding. With these pre-sales you are expecting people to buy before they can touch. That can both help or hinder sales. On one hand people are not sure on the details and may be hesitant whilst on the other you may sell them into a vision they simply can’t wait to buy into. The alternative is when you speculatively develop houses or sections with the intention of selling them once you have completed construction. This can put your product in an attractive position to sell (as you will be brand new compared to existing homes), but exposes you to significantly more timing and funding risk.

You have to determine who will be doing the selling. This will most likely be a real estate agent. With the help of your agent you need to arm yourself with a sales strategy to penetrate the market. Plan to be successful rather than just list and hope. Your real estate agent may have success in a certain type of sales strategy or have experience in tailoring custom strategies for different market circumstances. The sales strategy will be influenced by the target market you identified, the product you designed and how you are to maximise project profitability. For your project there may be many strategic options to choose from, each with positives and negatives. Alternatively, your product may lend itself to a sole particular selling strategy. The sales strategy is your plan to sell down your development to purchasers by addressing three fundamental questions:

  1. What are you going to sell?
  2. When are you going to sell?
  3. How are you going to sell?

Once you have sold your product, you have now inherited a group of purchasers. They need to be managed (loved) throughout the development period, on settlement and post settlement.

In the next part of this series, let’s look at selling your house and development in more detail……

Andrew Crosby
+64 21 982 444
andrew@xpectproperty.com


07
Aug 25

Restart #9: Replan

When repositioning is not enough, and the project you have inherited simply has no profitable (or sufficiently loss minimized) way forward then you may have to replan it. That means a completely new start. Replanning for a completely different use, throwing out the current consents and demolishing what has been built might be the most profitable strategy. Blue sky thinking.

There could be dozens of options and hundreds of permutations if you decide to replan the project. Two critical features will dictate the range of options available to you: 1) planning constraints, and 2) the current real estate market.

If you plan to rezone the property to make allowance for an alternative use, then all the luck of the Irish to you — I’m not about to embark on the limitless opportunities your project site may have. However, if you are going to plan within the current planning rules (perhaps with a few infringements) consider the following first three steps that often have the most impact on profitability:

  • Can you increase density, or floor area and put more of the same or similar product on the site? This will reduce your land cost per unit. It can be especially effective if you are not significantly increasing per unit construction costs at the same time.
  • On less expensive land where construction costs are increasing, can you do less density and lower height to take advantage of comparably cheaper rates? There is typically a reasonable difference in dollars per square foot construction costs for five-story condos (high) versus two-level terrace homes (lower).
  • Does your planning and zoning allow what is in hot demand in the current real estate market? For example, residential may no longer be profitable but the office market is. You can then concentrate on this use.

That concludes our series on Restarting Failed Property Development Projects.

Restart #1: Intro
Restart #2: Continue As-Is
Restart #3: Clean Up and Dump
Restart #4 Renegotiate and Continue
Restart #5: Clean Slate and Continue
Restart #6: Consolidate and Segment
Restart #7: Restructure Existing
Restart #8: Reposition
Restart #9: Replan

Andrew Crosby
+64 21 982 444
andrew@xpectproperty.com

Buy the book from Amazon: https://www.amazon.com/dp/1790590884?


05
Aug 25

Restart #8: Reposition

The property development project has flaws preventing it from working in the current market, but they are not terminal if it can be suitably repositioned. Repositioning often includes some redesign and a new approach to sales and marketing. There is no 11 herbs and spices recipe to reposition a development project in trouble. The idea is to find a more profitable feasibility and action its delivery without throwing everything out and starting again. Probably the best way to explain repositioning is to give some examples that I am familiar with across the real estate spectrum:

Residential

  • Down spec’ing (reducing specification of mainly fittings and fixtures to a less expensive alternative) to reduce cost to appeal to a lower price point.
  • Up-specifying to increase desirability for those at a higher price point.
  • Decreasing home or apartment size to appeal to a lower price point and/or a higher investment yield (a smaller unit could cost much less to build than the corresponding drop in rental).
  • Increasing home or apartment size to appeal to a higher price point.
  • Joining homes together by duplexing or terracing to reduce cost or add homes.[1]
  • Combining or splitting apartment units to create dual key opportunities (live in one, rent the other).
  • Selling groups of sections or super-lots rather than individual sections, appealing to larger developers and builders.
  • Joining sections to make suitable for larger homes.
  • Subdividing sections into smaller ones, to make more affordable.
  • Selling sections rather that house and land packages to appeal to owner builders and small-time spec builders.
  • Reconfiguring homes or units to have more bedrooms in the same space, increasing rental income.
  • Converting garage space into liveable area or vice versa.
  • Adding commercial opportunities to residential developments. Include a home office. Make the ground floor of a multi-level home suitable to lease for retail or office. Create a gym space that can be leased. Include a valet and carwash service in the parking garage.
  • Converting part of the residential to a hotel or serviced apartments, for example the top floors of an apartment building, with a separate lobby on the ground floor. Conversely, converting a hotel or serviced apartments to residential units for sale or long-term rental.
  • Converting residential to student accommodation, student accommodation to a hotel, and vice versa.

Industrial

  • Cutting larger industrial premises into smaller sellable or leasable areas.
  • Turning industrial premises into managed self-storage facilities.
  • Joining smaller areas to create larger premises.
  • Increasing or reducing the office space provided with the industrial.
  • Adding a residential use to the industrial premises, such as an apartment over light industrial units.[2]
  • Partially converting to retail use; for example, on a main road frontage.
  • Lifting the roof to increase stud height — effectively repositioning to a larger tenant market.

Office

  • Decreasing or increasing contiguous areas to attract a larger or smaller (or more varied mix) of office tenants.
  • Convert to serviced office space, rent by desk and business incubator type office space.
  • Install exclusive stairs to join levels of a prime office internally — to reposition to larger multi-level tenants.
  • Adding a retail presence to the ground floor of an office building either because it attracts a higher rent, or it helps to provide additional amenity to office tenants.
  • Adding naming rights and signage opportunities to increase revenue.
  • Adding a residential use to the office premises, such as an apartment over office units or making the upper levels of the office into apartments.
  • Increasing common area spend (lobbies, elevators, toilets lighting, artwork, furniture, size space, luxuriousness of materials) and amenities (onsite gym, showers, roof deck) to attract higher class (higher paying) office tenants.
  • Decreasing common area spend and amenities to decrease operating expenses to attract more cost sensitive tenants.
  • Spending more capital upfront on low maintenance plant and equipment to lower ongoing tenant expenses.
  • Embracing latest ‘hot issue’ for specialist or socially conscious tenants; sustainability, high technology or alternative transport.

Retail

  • Decrease per unit size to allow for smaller tenancies at higher rents.
  • Include different sized spaces to attract a varied tenant mix.
  • Adding a residential use to the retail premises, such as apartments above, or live-work combination terrace home.
  • Converting space to an office use to absorb areas where retail does not lease well (like the second level of most suburban retail centers). Offices, for example, can add retail patronage.
  • Providing internal access to link harder to lease upper or basement space to ground floor retail.
  • Adding naming rights and signage opportunities to increase revenue.
  • Turning every surface and opportunity into an advertising revenue stream.
  • Increasing common area spend and amenities to attract higher class retail tenants.
  • Decreasing common area spend and amenities to decrease operating expenses to attract more cost sensitive tenants.

It’s all about repositioning the project in line with current demand and supply.


[1] This overlaps with the re-planning option we discuss in the next chapter.

[2] This will more than likely be constrained by planning rules when placing a residential use into an industrial zone.

Restart #1: Intro
Restart #2: Continue As-Is
Restart #3: Clean Up and Dump
Restart #4 Renegotiate and Continue
Restart #5: Clean Slate and Continue
Restart #6: Consolidate and Segment
Restart #7: Restructure Existing
Restart #8: Reposition
Restart #9: Replan

Andrew Crosby
+64 21 982 444
andrew@xpectproperty.com

Buy the book from Amazon: https://www.amazon.com/dp/1790590884?


04
Aug 25

Restart #7: Restructure Existing

The existing property development project doesn’t work in its current structure, but there is an opportunity to make it work if ownership is restructured. The intention is to keep the design, consents and construction works predominantly as-is, complete only what is absolutely necessary and restructure future ownership.  Here are some examples of restructuring projects:[1]

  • Convert sales into leasing. Assume a 100-unit condominium project has contracted sale prices that do not cover the cost to complete construction. The lender now controls the project and you have been brought in to assess how to resurrect it through restructure. Selling a half-completed project will mean a substantial loss to the lender so they are prepared to work it through. The condominium market has deteriorated below original list prices so there is no opportunity to ask buyers for more money. All contracts will need to be terminated. However, there is no point trying a new marketing campaign to sell condos as market prices do not support the remaining construction costs. The best course of action you determine (at least the lesser hit to the lender’s wallet) is to complete the project and lease the units in the rental market. You would continue to rent until the ‘for sale’ market appreciates, and you can sell down units or until a suitable long-term investor is found to purchase the completed development. Taking it further down the ‘for rent’ spectrum would be a conversion into short stay serviced apartments.
  • Convert leasing into sales. Typically, this type of restructure occurs mid-cycle in an appreciating residential real estate market.[2] As the market improves, yields generated by for rent units generally get surpassed by the effective yields home buyers are prepared to pay. The arbitrage gap allows a developer to purchase a block of residential units at say 10% yield, undertake cosmetic renovations, create separate ownership titles and sell to individual buyers at an effective 5% yield.

To illustrate, assume a 10-unit apartment project, when complete, is worth $5,000,000 with a gross rental of $500,000 (10% yield). Unfortunately, the ‘for-rent’ developer has defaulted on the loan and you are looking to purchase the half-finished opportunity from the bank. You determine that if you restructure future ownership to individual home buyers, they will pay $750,000 per unit. The total income you receive is $7,500,000. The rental remains at $500,000 but dividing it by the for-sale price represents an effective yield of 6.67%. There are costs — $500,000 in legal, utility separation, marketing and some redesign. But you have created two million dollars by magic!

Another example is converting a for-lease building to for-sale office, retail or industrial condominiums. Rather than continuing to try and lease a large space you sell off individual units (like floors or adjacent spaces). This restructure is viable when the market to smaller investors and owner operators is superior to the general leasing market or selling to larger investors.

  • Sales or leasing into hold. Selling the project is only feasible with a heavy discount. Leasing it on completion carries too higher operating cost and low rentals and detracts from a more profitable use in the future. In this case you complete construction to a certain point and restructure to hold until a better time to sell or lease eventuates. An example is where you have created a residential subdivision but take the sections off the market and move it from an expensive debt leveraged position to a long-term hold and equity position. Or it may be farmland originally to be developed, where the market has changed, and you decide to continue to hold as farmland. Or it might be leaving the expensive internal fitout of the penthouse in an apartment building unfinished until the market improves.

[1] You see restructures all the time post the peak of a market cycle.

[2] Americans know all about the condo-conversion craze!

Restart #1: Intro
Restart #2: Continue As-Is
Restart #3: Clean Up and Dump
Restart #4 Renegotiate and Continue
Restart #5: Clean Slate and Continue
Restart #6: Consolidate and Segment
Restart #7: Restructure Existing
Restart #8: Reposition
Restart #9: Replan

Andrew Crosby
+64 21 982 444
andrew@xpectproperty.com

Buy the book from Amazon: https://www.amazon.com/dp/1790590884?